Friends & Family Surveys

The NHS friends and family test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Have your say to improve your care

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. please take a few minutes to complete our online questionnaire relevant to the service you have experienced

Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.

 

GP Services

Please Click Here

Minor Injuries Unit (MIU)

Please Click Here

Immediate Access Clinic (IAC)

Please Click Here

Minor Surgery

Please Click Here

INR Clinic

Please Click Here

Zoladex

Please Click Here

 Please complete the documents online and these will automatically be emailed through to the practice.

Results YTD

 

UPDATES

MEASLES. 

Measles is extremely infectious and can be serious. If you have symptoms of measles, please stay at home and phone your GP or NHS 111 for advice. STAY AWAY from GP surgeries and A&E departments – you could spread the illness to others.

Go to nhs.uk for more measlesinformationUK.

 

WE ARE IMPROVING OUR APPOINTMENT SYSTEM

Patient Triage is a set of simple questions completed by the patient or receptionist to help us find the right appointment, support or advice for you at the right time. You can get in touch with us online at www.lhmp.co.uk or via the NHS App.

Please contact us by phone for urgent concerns

PRESCRIPTIONS

Please contact the team direct by calling 01664 503000 and select the Prescriptions team option or email the team direct at [email protected]

 

 

PRACTICE GUIDANCE: COVID-19

Mask wearing guidance has changed for healthcare settings.  Staff will be required to wear face masks in clinical areas.

Patients are advised to wear a face mask when attending the Practice.

 

Thank you

 

Click here to close this pop up