Patient Services Reception Advisor
26.25 hours per week
Do you have a passion for patient care? Are you professional and willing to go that extra step? Can you communicate effectively by telephone, face to face and in writing? Are you organised by nature? Are you looking for a challenging but rewarding role?
We are looking for a highly motivated, energetic, and enthusiastic team member with excellent communication skills. Your ability to be proactive and experience of working in a customer care and administrative environment will deliver constantly improving levels of service. As a Patient Services Reception Advisor, when dealing with the public, you must be compassionate and discreet; with initiative to work effectively alone and efficiently as part of a team in a very busy, pressurized environment.
You must have excellent IT skills and be a competent user of Word. Importantly, excellent communication and telephone skills coupled with previous reception and administrative skills and experience are essential along with an ability to prioritise and multitask.
Experience of working with SystmOne (our GP clinical system) is desirable, however full training will be provided to the ideal candidates.
Primary Care, within which General Practice sits, is evolving all the time and you must be able to demonstrate a commitment to cover all the multi-facet roles undertaken within a dedicated team, across both sites.
You will automatically be enrolled in the NHS pension scheme.
Closing date for applications is 26 April 2024.
Care Coordinator – Vulnerable People
37.5 hours per week
From 11.74 per hour
(depending on experience)
The Care Coordinator role will provide extra time, capacity and expertise to support patients and staff to ensure patients receive timely personalised care. You will work closely with Management, Practice Nurses, HCAs and other primary care professionals, both within the Practice and externally, to identify and manage a caseload of patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed. You will also work cohesively with the other Care Coordinators in the Practice.
Your primary focus will be supporting the team looking after our ambulatory patients and those with specific needs such as patients with a learning disability, those on the SMI register, blind, deaf and disabled patients, rough sleepers, refugees and asylum seekers, drug and alcohol dependents, safeguarding cases (for both adults and children) and patients who form part of the travelling community.
Closing date for applications is 19 April 2024
Salaried GP
We offer flexible & remote working to ensure you achieve a work life balance.
We also offer support so you can concentrate on the clinical rather than admin.
Join our friendly, resilient team where your contribution will be genuinely appreciated.
£10,000 – £11,000 per session; 7 weeks leave and 1-week CPD pro-rata
Latham House Medical Practice is a large doctors surgery and are proud to maintain GP patient lists for continutiy of care. We are looking for a committed and enthusiastic Salaried General Practitioner to provide 4 – 8 sessions per week, with the opportunity to work flexibly.
Join our semi-rural Practice and with the full support of the multidisciplinary team, you will have the opportunity to provide high quality primary care services for a mixed demographic population of ~36,000 patients.
We are offering
*£5K Golden handshake pro rata
*12 minutes allocated for patient appointments
*Flexible working plan with up to 50% of your time remote working.
*Competitive salary plus NHS pension and GMC fees & Defence Union fees paid.
*7 weeks annual leave plus study leave pro-rata.
*12-minute consultations
*Duty GP capped sessions
*Scheduled admin time for each list carrying GP each week.
*10 Partners, 13 Salaried GPs and a total of around 135 staff.
*25 Practice Nurses, 12 Health Care Assistants, 1 Physician Associates and 1 Paramedic.
*A team of Nurse Practitioners who manage our urgent ‘on the day’ care.
*A dedicated Mental Health Nurse, Diabetic Nurse, and Social Prescribing team.
*Pharmacists who manage patient medication queries, reviews, and discharge letters.
*Fantastic admin team providing efficient and friendly support managing non-clinical admin.
*We regularly invest in staff training, plus we have a staff forum & fun events calendar.
*We are a Medical Academy working closely supporting student training.
*We work closely with our established Primary Care Network Community Services and the ICB.
*Potential to become a Partner in future, if desired
*We achieved a ‘Good’ CQC report in September 2018 and again in Feb 2022
Our team includes a diverse range of clinicians. We have a strong team ethos across our Practice, making time for a coffee catch up each morning and a Partner mentor will be on hand to support and nurture you in your new role, as well as offer ongoing clinical support as you need it.
The post will give the opportunity for professional development through a working plan that suits you, working within a dedicated team and building close links with the community and other neighbouring Practices. The Practice is part of Melton, Syston and the Vale Primary Care Network (PCN), joining forces with Jubilee Medical Practice, County Medical Practice, and the Vale Medical Group to provide care that is fit for the future
This is an exciting opportunity for a GP to join a future thinking busy Practice and fun team.
See attached advertisement and job description for full details!
Please contact us to discuss this opportunity at [email protected], we’d love to hear from you.
Click here to download a copy of our application form
Although we may not have a vacancy suitable for you right now, we are always happy to hear from people who are interested in clinical and non clinical roles at Latham House Medical Practice.
If you would like to get in touch or register your CV with us for any future opportunities, please contact the HR Team on 01664 503000 or via email at [email protected]
