Coronavirus (COVID-19)

Get the latest NHS information and advice about coronavirus (COVID-19), a new illness that affects your lungs and airways. HERE

– Guidance for the public on the mental health and wellbeing aspects of coronavirus (COVID-19) HERE

Every Mind Matters

Every Mind Matters provide guidance on mental health and wellbeing. The guidance has useful information and links to other support websites. Access this site here

Please see our Practice Information leaflet for how to access our healthcare services here

Getting the help you need: Citizens Advice Bureau

For all non-health related enquiries relating to COVID-19 (eg. social distancing, lockdown restrictions, furlough etc.) please contact the Citizens Advice Bureau by filling in a form available on their website or by telephone (Monday to Friday between 9am and 4.30pm):

Citizens Advice Leicester


Tel: 0300 3301025

Citizens Advice LeicesterShire


Tel: 0300 3302111

Citizens Advice Rutland by filling in a webform, by telephone, by attending a drop-in, at RAF Wittering every Thursday between 9.30am and 12.30pm or by requesting a home visit:

Citizens Advice Rutland


Tel: 01572 723494

Opening times: 

Monday, 10am – 5pm (telephone appointment available on request at 5pm)

Tuesday, 10am – 1pm drop-in, 1pm – 5pm appointments only

Wednesday, 10am – 4pm

Thursday, 10am – 1pm drop-in, 1pm – 5pm appointments only

Friday, 10am – 4pm

Breathing Space

The service offers a free confidential space for adults (18+) to come and talk about any concerns they may have.

The service is available online, on the phone and face-to-face in a Covid-secure environment. To access the service, email us at [email protected].

Breathing Space is…a confidential listening space

a quiet space to talk, think and gain perspective

a safe place offering emotional support in difficult times

a team of trained listeners

a place of hope

Breathing Space are able to offer up to 4 sessions with a trained listener in a safe, confidential setting. All our listeners have been trained in active listening skills and have ongoing training to increase their understanding of mental health issues and enhance their knowledge and skills.

Confused with Symptoms ?

There is a great video here which may help you understand your symptoms.

Germ Defence

We are letting you know about a very useful website called Germ Defence which was created by a team of doctors and scientists to give you advice that has been proven to reduce the spread of viruses in the home.
It can help you plan how to protect yourself and members of your family from infection by COVID-19 and ‘flu.   It’s easy to use and only takes 10 minutes – just click on this link:  Germ Defence Link 

If this link does not open when you click on it, please copy and paste into your web browser.

Please pass details of the Germ Defence website to your friends and family.

One Prepared Leicester, Leicestershire and Rutland

The NHS, local police, councils and other bodies have jointly worked on a new information hub for supporting communities through the Covid-19 pandemic.

At the ONE Prepared website you’ll be able to find your official local support network for direct help, or you can offer to volunteer to help your local community group.

This site brings together official information from the NHS, local councils, businesses and the emergency services,and supports community action groups across Leicester, Leicestershire and Rutland.

  • New Coronavirus bereavement support leaflets

Leicester, Leicestershire and Rutland Councils have teamed up to produce a leaflet titled ‘ Coronavirus – Bereavement information for families, friends and carers

Get an isolation note to give to your employer

If you live with someone who has symptoms of coronavirus, you can get an isolation note to send to your employer as proof you need to stay off work.

You do not need to get a note from a GP. Get an isolation note

Parents: Information

Healthier Together have shared some great information for parents and what they need to know about Covid-19

Guidance on supporting children and young people’s mental health and wellbeing can be found here

YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.

Mental health support for children, young people and families during COVID-19

Helping Young People Manage Low Mood and Depression – online course

FutureLearn provide youth mental health courses to explore and understand the mental health issues that affect young people.

Following the outbreak of the novel coronavirus, the University of Reading developed the COVID-19: Helping Young People Manage Low Mood and Depression course for young people with low mood and depression and their parents and carers, or anyone who has contact with young people during the coronavirus pandemic.

To find out more and take the course, please visit

ICON: Babies cry: You can cope.

Long term conditions: Information

General NHS advice:

Here are some useful links for those living with long term health conditions: Here

Get support as a clinically vulnerable person at

Local support: Information

Read our Latham House wellbeing guide during Covid-19 here

Read our Practice leaflet for support locally Here

Local pharmacy temporary opening hours

Age UK Leicestershire and Rutland offer practical and emotional support. To contact the dedicated Coronavirus helpline call: 0116 299 2239.

To contact the helpline call: 0116 299 2239.

Additional Support

National Domestic Violence Helpline: 0808 2000 247

NSPCC helpline: 0808 800 5000 If you’re worried about a child, even if you’re unsure, contact NSPCC professional counsellors for help, advice and support.

Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’.

SafeLives: Specific resources for domestic abuse and COVID.

IRISi interventions:


Please be aware that we are currently experiencing high levels of staff and clinician absence due to positive Covid test results and self isolation protocols.



NHS Patients, staff and visitors must continue to wear face coverings in healthcare settings after 19th July

Do not attend the Practice if you have Covid-19 symptoms

Eligible patients should call 119 for Covid-19 vaccinations or click on this link for more information.



IMPORTANT: Know what’s planned for your NHS data –

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