How to Register
You will need to come down to the surgery and talk to a member of staff who will take you through the registration process, it is now a requirement for all who register to produce photo id (examples: current driving licence, passport, EU national ID card) and proof of address (Examples: up to date bank statement, Mortgage statement, Local authority tax bill, current local council rent card or tenancy agreement, benefit statement or recent utility bill) Please see surgery opening times.
If you have your medical card please bring this down with you as this will speed up the process of obtaining your medical records from your previous surgery.
Thank you for registering with Latham House Medical Practice. You now have the opportunity to state which General Practitioner you would prefer to see for all your general medical services. To ensure you and your new GP develop a long-lasting relationship with continuity of care, we would like you to chose your preferred doctor from the list that is available from the staff. A branch surgery at Asfordby provides a local service for patients who prefer not to travel to the main surgery in Melton Mowbray.
Referring you for further opinions
The Practice doctors have a wealth of experience in different specialisms. Your registered doctor may wish to refer you to another GP within Latham House for a specialist opinion. All specialisms offered have been accredited by the Primary Care Trust and able us to offer our patients a quick appointment time within familiar surroundings. Should your care need more complex interventions, you will then be referred to another site and offered a CHOICE, this referral system is called “Choose & Book” and offers a choice of location for your appointment.
How to book a home visit
To enable the doctors to plan their day we ask that all requests for home visits are telephoned through on Melton 01664 503000 before 10.30 am.
Doctors will visit patients who are too ill to be brought to the surgery. All doctors prefer to see patients within our premises, as we have better facilities for examination and treatment than in your own home, so you will be asked to come down to the surgery whenever possible. Lack of transport is not a sufficient reason for requesting a home visit.
Mothers often worry about bringing babies and children to the surgery if they are unwell. It is usually quite safe to do so. If you are concerned that your child has an infectious disease, the receptionist will arrange for you to be seen without waiting with other patients. Your doctor will advise you on the telephone if you have any doubts.
How to obtain results of investigations
Please telephone the surgery to obtain the results of hospital tests requested by the doctor or nurse. It is important to telephone for the results of your tests so any abnormal test can be dealt with appropriately. It is the patient’s responsibility to contact the surgery for the results of any tests we have performed.
Changing doctors is very easy; please speak to a member of staff who will organise this for you. If you have any suggestions or complaints to raise at this time, please inform the staff so that a member of the management team can help you. We operate an in-house complaints procedure which is overseen by the primary care trust.
We are able to accept patients within a 7 mile radius of Melton Mowbray:
- Ab Kettelby
- Asfordby Hill
- Ashby Folville
- Burrough on the Hill
- Burton Lazars
- Cold Overton
- Frisby on the Wreake
- Goadby Marwood
- Great Dalby
- John O’Gaunt
- Kirby Bellars
- Little Dalby
- Long Clawson
- Nether Broughton
- Old Dalby
- Six Hills
- South Croxton
- Thorpe Arnold
- Thorpe Satchville