Patient choice for routine GP appointments

Infection Prevention & Control (IPC) guidance has changed to advise Primary Care settings they no longer need to enforce 2 metre social distancing in GP Practices.

This means our waiting rooms will be accessible to more patients, enabling us to offer patients a choice of face to face or telephone consultations for their routine GP appointments.

  • Waiting room capacity will be monitored by suite receptionists as best as possible.
  • We are reviewing the seating stickers in each waiting area to enable more capacity but also to continue to offer lesser distancing.
  • We continue to remind patients to attend on time and not early and also to attend alone where possible to help us manage safe capacity in waiting areas.

COVID-19 screening questions, hand hygiene and face coverings continue to be essential good practice to keep everyone safe.

UPDATES

MEASLES. 

Measles is extremely infectious and can be serious. If you have symptoms of measles, please stay at home and phone your GP or NHS 111 for advice. STAY AWAY from GP surgeries and A&E departments – you could spread the illness to others.

Go to nhs.uk for more measlesinformationUK.

 

WE ARE IMPROVING OUR APPOINTMENT SYSTEM

Patient Triage is a set of simple questions completed by the patient or receptionist to help us find the right appointment, support or advice for you at the right time. You can get in touch with us online at www.lhmp.co.uk or via the NHS App.

Please contact us by phone for urgent concerns

PRESCRIPTIONS

Please contact the team direct by calling 01664 503000 and select the Prescriptions team option or email the team direct at [email protected]

 

 

PRACTICE GUIDANCE: COVID-19

Mask wearing guidance has changed for healthcare settings.  Staff will be required to wear face masks in clinical areas.

Patients with respiratory concerns are advised to wear a face mask when attending the Practice.

 

Thank you

 

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