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How to see your Doctor

Urgent Appointments

If you think you have an urgent medical problem for which you cannot wait for a routine appointment with your doctor, the receptionist will arrange for you to be seen and assessed by one of our specially trained nurses. They can meet most requirements of patients who need to be seen urgently and, if you require urgent intervention by a doctor, this will be arranged for you, or if you need to be seen routinely by your doctor, this will also be arranged for you.

This system of handling urgent requests enables the doctors to plan their appointments for their patients benefit, ensuring they have enough time for pre-booked appointments, and enables access to a GP within 48 hours.

Urgent Matters

Between 08:00-11:30 in the morning we have an Urgent Care Service where patients can sit and wait if they feel that their medical problem can’t wait for a routine GP appointment. Patients can be seen by any Clinicians working that day.

Routine appointments

Routine appointments for patients can be booked by the receptionists, in person, or on your doctors appointment line. We feel that, wherever possible, it is best for you to see the doctor with whom you are registered, as they know you and your medical history. The practice uses a text reminder service and may also contact you via text with campaign reminders (stop smoking, flu). Please see a receptionist if you wish to opt OUT of this service.

For appointments please telephone the following number: 01664 503000

Our receptionists are available to help you between 8.00 am and 6.30 pm Monday to Friday

Appointment Booking on-line

PleaseĀ  go to for details of how to register.
There is a registration process that must be completed prior to accessing
our services online. Please speak to a member of staff and bring photographic ID with you for all adults over 16 years. )NB: If you wish to view a child’s records under 16 years old, please write to the operations manager for more information)

FLU APPOINTMENTS NOW BEING TAKEN FOR ALL OUR AT RISK PATIENTS. PLEASE TELEPHONE 01664 503000 TO BOOK YOUR APPOINTMENT. Prescription changes coming October, please see NEWS tab for more info.