Cancel Your Appointment

We urge our patients to cancel their appointments if they are no longer required, or if they are unable to attend. This will ensure that we will be able to offer those appointments to other patients who need them and will help to reduce waiting times.

The number of missed appointments at Latham House Medical Practice averages around 800 every month, a shocking statistic that is exacerbated during the winter months when we typically face an increase in patient demand for appointments.

Known as ‘Did Not Attends’, missed appointments have a huge impact on the health economy, prevent other patients from being seen and waste the time of ever-stretched doctors and nurses.

In order to help make cancelling appointments you no longer need or are unable to attend easier, we are delighted to introduce a new 24 hour cancellation service.

Simply dial 01664 503027 and follow the instructions to cancel your appointment.

No waiting in a queue

No waiting until we are open

Forgetting to cancel your appointment if you no longer need it prevents someone else from being seen.

Thank you



Measles is extremely infectious and can be serious. If you have symptoms of measles, please stay at home and phone your GP or NHS 111 for advice. STAY AWAY from GP surgeries and A&E departments – you could spread the illness to others.

Go to for more measlesinformationUK.



Patient Triage is a set of simple questions completed by the patient or receptionist to help us find the right appointment, support or advice for you at the right time. You can get in touch with us online at or via the NHS App.

Please contact us by phone for urgent concerns


Please contact the team direct by calling 01664 503000 and select the Prescriptions team option or email the team direct at [email protected]




Mask wearing guidance has changed for healthcare settings.  Staff will be required to wear face masks in clinical areas.

Patients are advised to wear a face mask when attending the Practice.


Thank you


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