Immediate Access Clinic (IAC)

THE IMMEDIATE ACCESS CLINIC IS FOR MEDICAL PROBLEMS THAT CANNOT WAIT FOR A ROUTINE APPOINTMENT OR FOR SIGNIFICANT WORSENING OF AN EXISTING PROBLEM.

If you require a ‘same day’ appointment for a concern that cannot wait, please telephone us on 01664 503000. Attendance to IAC is by appointment only, we do not offer a sit and wait service.

You will be offered a same day telephone triage appointment with the Immediate Access Nurse Practitioner. This enables us to triage and prioritise the cases that we receive every day.

The IAC Nurse Practitioner will aim to support your request for medical intervention on this call.

The Nurse Practitioner will invite you to attend the Practice on the same day if they feel there is a clinical need to see you.

Should you need to see a GP, this will be arranged for you according to your clinical requirements, either urgently on the same day or in a routine appointment.

UPDATES

MEASLES. 

Measles is extremely infectious and can be serious. If you have symptoms of measles, please stay at home and phone your GP or NHS 111 for advice. STAY AWAY from GP surgeries and A&E departments – you could spread the illness to others.

Go to nhs.uk for more measlesinformationUK.

 

WE ARE IMPROVING OUR APPOINTMENT SYSTEM

Patient Triage is a set of simple questions completed by the patient or receptionist to help us find the right appointment, support or advice for you at the right time. You can get in touch with us online at www.lhmp.co.uk or via the NHS App.

Please contact us by phone for urgent concerns

PRESCRIPTIONS

Please contact the team direct by calling 01664 503000 and select the Prescriptions team option or email the team direct at [email protected]

 

 

PRACTICE GUIDANCE: COVID-19

Mask wearing guidance has changed for healthcare settings.  Staff will be required to wear face masks in clinical areas.

Patients are advised to wear a face mask when attending the Practice.

 

Thank you

 

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