You can now email your prescription requests or queries direct to our prescription team at [email protected]

Repeat prescriptions

Opening times: 09:00-17:00. 

There are a number of ways in which we can help our patients with their repeat prescription ordering.  We do request that patients order repeat prescription when you have a week to ten days worth of tablets remaining. 

Please only tick the items you require on your repeat prescription form and then either

  1. Post it in the grey box in the main entrance or through our Practice post box near the car park gates.
  2. Pass it to our team on the repeat prescriptions reception desk
  3. Alternatively, order your repeat prescriptions through the online reordering programme, Systm Online:

A new prescription will be available for you to collect from the prescriptions department in 48 working hours, unless you have identified a local chemist to pick your medicines up.  (Allow an extra day if pharmacy pick up).

Repeat Prescriptions cannot be ordered over the telephone.

If you are requesting your medication earlier than usual, please make a note on the request form why this is needed early

If you wish to pick up your prescription directly from one of the local pharmacies, please write the pharmacy name on the bottom of your order form.

Boots (Pharmacy Walk)


Boots (Asfordby)

Boots (Cheapside)

Melton Pharmacy (Barker Crescent)


Day/Night Pharmacy 

Any item not on your repeat prescription cannot be ordered via this system, you must speak to your GP.  If you have any queries, please speak to the repeat prescriptions department when dropping off your prescription request.

Only order what you need: We would also urge our patients to ensure you are only ordering the medications you need.  A report by the Department of Health estimates that unused medicines cost the NHS around £300 million every year. Did you know: Even if you never open your medications, once you leave the pharmacy your medicines cannot be recycled or used by anyone else.  This means that any you return are destroyed.



Measles is extremely infectious and can be serious. If you have symptoms of measles, please stay at home and phone your GP or NHS 111 for advice. STAY AWAY from GP surgeries and A&E departments – you could spread the illness to others.

Go to for more measlesinformationUK.



In response to patient feedback relating to appointment availability and difficulties with contacting us on the phone, we have introduced a new Clinical Patient Triage system .

This means every medical enquiry is triaged by one of our GPs first.

Patient Triage is a set of simple questions completed by the patient or receptionist to help us find the right appointment, support or advice for you at the right time. You can get in touch with us online at or via the NHS App.

Please contact us by phone for urgent concerns


Please contact the team direct by calling 01664 503000 and select the Prescriptions team option or email the team direct at [email protected]




Mask wearing guidance has changed for healthcare settings.  Staff will be required to wear face masks in clinical areas.

Patients are advised to wear a face mask when attending the Practice.


Thank you


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