Patient Services Reception Advisor
26.25 hours per week
We are recruiting for a Patient Services Reception Advisor on a permanent basis, to provide a friendly, confidential, and professional service to our patients. We are a busy medical practice of two sites with a capitation of circa. 36,000 patients.
Do you have a passion for patient care? Are you professional and willing to go that extra step? Can you communicate effectively by telephone, face to face and in writing? Are you organised by nature? Are you looking for a challenging but rewarding role?
We are looking for a highly motivated, energetic, and enthusiastic team member with excellent communication skills. Your ability to be proactive and experience of working in a customer care and administrative environment will deliver constantly improving levels of service. As a Patient Services Reception Advisor, when dealing with the public, you must be compassionate and discreet; with initiative to work effectively alone and efficiently as part of a team in a very busy, pressurized environment.
You must have excellent IT skills and be a competent user of Word. Importantly, excellent communication and telephone skills coupled with previous reception and administrative skills and experience are essential along with an ability to prioritise and multitask.
Experience of working with SystmOne (our GP clinical system) is desirable, however full training will be provided to the ideal candidates.
Primary Care, within which General Practice sits, is evolving all the time and you must be able to demonstrate a commitment to cover all the multi-facet roles undertaken within a dedicated team, across both sites.
You will automatically be enrolled in the NHS pension scheme.
Closing date for applications is 13 December 2023. For an informal discussion in relation to this position please contact our HR Team on 01664 503000 or via e-mail [email protected]
LHMP APPLICATION FORM
Advanced Nurse Practitioner (ANP)
Full time, part time or job share applicants will be considered
Salary depending on experience
We are looking for a professional, enthusiastic, and experienced Advanced Nurse Practitioner to join our semi-rural Practice based in the town centre of Melton Mowbray.
The primary objectives of this role are to work with the GPs and other clinical teams to effectively manage the Practice’s same day appointments, telephone triage and to see patients in your own clinics.
The role will afford the successful applicant an exciting opportunity to work alongside our experienced team to develop the role in line with Practice values. The successful candidate will have primary care background with sound clinical examination skills and have an independent prescriber qualification.
The post holder is an experienced nurse who demonstrates courageous and critical thinking and is a caring, compassionate, and committed nurse, acting within their professional boundaries. They will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment, and evaluation of care. They will demonstrate safe, clinical decision-making including assessment, diagnostic and critical thinking skills in the clinical decision-making process for patients within general practice.
In order to work at this level, the post holder needs to meet the NMC requirements for Advanced Practice.
For an informal discussion in relation to this position please contact our HR Team on 01664 503000 or via e-mail [email protected]
LHMP APPLICATION FORM
Salaried GP
We offer flexible & remote working to ensure you achieve a work life balance.
We also offer support so you can concentrate on the clinical rather than admin.
Join our friendly, resilient team where your contribution will be genuinely appreciated.
£10,000 – £11,000 per session; 7 weeks leave and 1-week CPD pro-rata
Latham House Medical Practice is a large doctors surgery and are proud to maintain GP patient lists for continutiy of care. We are looking for a committed and enthusiastic Salaried General Practitioner to provide 4 – 8 sessions per week, with the opportunity to work flexibly.
Join our semi-rural Practice and with the full support of the multidisciplinary team, you will have the opportunity to provide high quality primary care services for a mixed demographic population of ~36,000 patients.
We are offering
*£5K Golden handshake pro rata
*Flexible working plan with up to 50% of your time remote working.
*Competitive salary plus NHS pension and GMC fees & Defence Union fees paid.
*7 weeks annual leave plus study leave pro-rata.
*12-minute consultations
*Duty GP capped sessions
*Scheduled admin time for each list carrying GP each week.
*10 Partners, 13 Salaried GPs and a total of around 135 staff.
*25 Practice Nurses, 12 Health Care Assistants, 1 Physician Associates and 1 Paramedic.
*A team of Nurse Practitioners who manage our urgent ‘on the day’ care.
*A dedicated Mental Health Nurse, Diabetic Nurse, and Social Prescribing team.
*We have GPs with special interests in dermatology, ENT and MSK.
*Pharmacists who manage patient medication queries, reviews, and discharge letters.
*Fantastic admin team providing efficient and friendly support managing non-clinical admin.
*We regularly invest in staff training, plus we have a staff forum & fun events calendar.
*We are a Medical Academy working closely supporting student training.
*We work closely with our established Primary Care Network Community Services and the ICB.
*Potential to become a Partner in future, if desired
*We achieved a ‘Good’ CQC report in September 2018 and again in Feb 2022
Our team includes a diverse range of clinicians. We have a strong team ethos across our Practice, making time for a coffee catch up each morning and a Partner mentor will be on hand to support and nurture you in your new role, as well as offer ongoing clinical support as you need it.
The post will give the opportunity for professional development through a working plan that suits you, working within a dedicated team and building close links with the community and other neighbouring Practices. The Practice is part of Melton, Syston and the Vale Primary Care Network (PCN), joining forces with Jubilee Medical Practice, County Medical Practice, and the Vale Medical Group to provide care that is fit for the future
This is an exciting opportunity for a GP to join a future thinking busy Practice and fun team.
See attached advertisement and job description for full details!
Please contact us to discuss this opportunity at [email protected], we’d love to hear from you.
LHMP APPLICATION FORM
Same Day Access (Salaried GP)
Latham House Medical Practice is a large doctors surgery who are proud to maintain GP patient lists for continuity of care. However, we are looking for a committed and enthusiastic Same Day Access General Practitioner to provide 6 – 8 sessions per week, without the patient list related administrative work!
We are offering
*£5K Golden handshake pro rata
*Competitive salary plus NHS pension and GMC fees & Defence Union fees paid.
*7 weeks annual leave plus study leave pro-rata.
*Duty GP capped sessions
*On the day cases only, no patient list maintenance
*10 Partners, 13 Salaried GPs and a total of around 135 staff
*25 Practice Nurses, 12 Health Care Assistants, 1 Physician Associates and 1 Paramedic
*A team of Nurse Practitioners who manage our urgent ‘on the day’ care
*A dedicated Mental Health Nurse, Diabetic Nurse, and Social Prescribing team
*We have GPs with special interests in dermatology, ENT and MSK
*Pharmacists who manage patient medication queries, reviews, and discharge letters
*Fantastic admin team providing efficient and friendly support managing non-clinical admin
*We regularly invest in staff training, plus we have a staff forum & fun events calendar
*We are a Medical Academy working closely supporting student training
*We work closely with our established Primary Care Network Community Services and the ICB
*Potential to become a Partner in future, if desired
*We achieved a ‘Good’ CQC report in September 2018 and again in Feb 2022
LHMP APPLICATION FORM
Nursing Associate
An exciting and unique opportunity has arisen for a Nurse Associate to join our team.
The successful candidate will support the nursing team in the delivery of patient centred health care, which will include a a range of long-term conditions, immunisation and caccination, health promotion and screening.
This is a full time position, but we can be flexible for the right candidate. A competitive salary, 27 days annual leave (pro rata) and access to the NHS Pension scheme.
Open for applications. For an informal discussion in relation to this position, please contact our HR Team on 01664 503000 or via email [email protected]
LHMP APPLICATION FORM
Paramedic Practitioner
Full time position (37.5 hours)
We are looking for a committed, innovative and enthusiastic Paramedic Practitioner to join our Practice.
You will work as part of the team using a wide range of the skills you have including, but not limited to:
-Care planning and coordination
-Diagnosing and treating patients with acute clinical needs
Main duties of the role:
-Provide first point of contact care for patients presenting with undifferentiated and undiagnosed problems
-Utilising hisotry-taking, physical examinations, and clinical decision-making skills to establish a working diagnosis and management plan in partnership with the patient (and their carers where applicable)
-Review, analyse and action diagnostic test results
-Undertake visits to care homes and housebound patients for routine and emergency problems
-Maintain accurate and contemporaneous records using the practice clinical system
-Work collaboratively with stakeholders across the Health and Social Care sectors and in partnership with pateints and/or carers, develop effective, efficient and prevantative care plans
Open for applications. For an informal discussion in relation to this position, please contact our HR Team on 01664 503000 or via email [email protected]
LHMP APPLICATION FORM
Although we may not have a vacancy suitable for you right now, we are always happy to hear from people who are interested in clinical and non clinical roles at Latham House Medical Practice.
If you would like to get in touch or register your CV with us for any future opportunities, please contact the HR Team on 01664 503000 or via email at [email protected]
