GDPR

General Data Protection Regulation (GDPR)

This practice keeps medical records confidential and complies with the General Data Protection Regulation.

We hold your medical record so that we can provide you with safe care and treatment.

 

We will also use your information so that this practice can check and review the quality of the care we provide. This helps us to improve our services to you.

Practice Privacy Notice Practice-Privacy-Notice-2021 (7)

Privacy Notice – Recording Telephone Calls

The surgery records telephone calls to protect patients and staff and other health workers. Patients are protected by our having a record of our conversations with you, staff and other health workers are protected from potential abuse. The surgery records all calls and patients are advised on this when they call our main number.

The recordings are stored on the surgery telephone system and are protected through the companies GDPR Policy. These recordings will not be shared outside the practice.

As the surgery records all calls, it is your right to request that your call is not recorded. If you do not wish for the call to be recorded then please tell the member of staff at the time of your call and the recording will be disabled.

Share your views on the future of local health services in Melton Mowbray HERE

 

Prescription queries can not be dealt with in person at the Practice. Please telephone our prescription team or email [email protected]

 

We are inviting eligible patients to attend our COVID Booster clinics at the Practice.

 

Find out more or book your COVID vaccinations HERE.

Please continue to wear face coverings in healthcare settings. 

 

Do not attend the Practice if you have Covid-19 symptoms.

 

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