COVID19 LOCKDOWN

We want to reassure patients that following the Government’s advice for England to go in to lockdown we will still be open and available to help you with your health queries and problems and prescriptions.  We are working hard to have more call handlers on the phones, but please don’t forget you can access our services through Engage Consult, www.lhmp.co.uk, click on Engage Consult

We will continue to follow government guidance so all appointments with our doctors will continue to be telephone first and you will only be asked to come to the Practice if your doctor needs to see you.  This keeps you and us safe and follows NHS England Guidance to minimise contact.

INCREASED CAPACITY FOR URGENT APPOINTMENTS (BOOKABLE ON THE DAY)

The practice is pleased to announce we have created additional appointment availability for patients who have an urgent medical need TO BE SEEN ON THE DAY – these appointments can be booked by contacting us on the telephone, or in person.

The additional capacity has been created to help the WIDER NHS COMMUNITY WHO ARE UNDER PRESSURE TO KEEP PATIENTS OUT OF A+E/ OUT OF HOSPITAL, and will be available up to the end of MARCH 2018 ONLY.

In the mornings when these ADDITIONAL APPOINTMENTS HAVE ALL BEEN BOOKED, patients will be offered to attend our Urgent Care Clinic, where we provide a sit and wait service for all patients who have an urgent need to be seen that day.

PLEASE REMEMBER – THE ADDITIONAL URGENT APPOINTMENTS ARE ONLY BOOKABLE ON THE DAY AND ARE FOR GENUINE MEDICAL EMERGENCIES ONLY

CARE HOMES

Latham House look after the following care homes:

Broadoak Grange and Lodge – cared for by Dr P Atkinson, Dr S Patel, Dr A Colville.

Egerton Lodge – cared for by Dr F Dhanji, Dr S Paliath, Dr M Riley

Framland Residential Home – cared for by Dr S Hirani, Dr R Modi, Dr M Raja, Dr K Metcalfe

Scalford Court – cared for by Dr G Dabali, Dr M Jones, Dr A Pearce-Smith

Waltham Hall- cared for by Dr M Brooks, Dr K Berry, Dr E Loughridge, Dr B Miri, Dr M Smith

Dedicated telephone number to cancel your appointment

Latham House are pleased to introduce this new service, which is available 24/7

Simply dial 01664 503027 and follow the instructions to cancel your appointment.

No waiting in a queue

No waiting until we are open

Patient Access – Access Medical Records, Book Appointments, Order Repeat Prescriptions and so much more!

SIGN UP FOR PATIENT ACCESS & ACCESS TO YOUR MEDICAL RECORDS. BOOK ROUTINE APPOINTMENTS AT A TIME CONVENIENT TO YOU.

CANCEL YOUR APPOINTMENT AT A TIME CONVENIENT TO YOU. ORDER REPEAT PRESCRIPTIONS 24/7. ACCESS TO MEDICAL RECORDS – VIEW TEST RESULTS WITHOUT HAVING TO TELEPHONE THE SURGERY AND SO MUCH MORE.

Follow us on Twitter @LathamHouseMP

Our Prescription department closes between 12:00 – 2:00pm.

Our Prescription department closes between 12:00 – 2:00pm.

Prescription Department opening times:

Open Monday – Friday 08:30-12 noon & 14:00-18:00

LHMP Practice Booklet

Please Click Here to view the Practice Booklet.

Named GP for all patients

From the 1st April 2015, all practices are required to inform all patients of their named accountable GP. This is part of the GMS contract change for 2015 – 2016 that was agreed between BMA’s General Practitioners Committee and NHS Employers. This means that practices will need to ensure that each patient on their practice list is assigned a named, accountable GP.

Latham House has always operated a personal list system and most patients are already aware of their named GP. We will however, provide this information on repeat prescriptions in the top right hand corner and will advise patients when they contact us or attend for appointments when requested.

New patients will be informed of who their accountable GP is on registration.Patients who wish to change their accountable doctor may choose from the list of doctors whose lists are open each month.